Accessibility standards

This document includes only requirements that apply to public sector organizations, excluding transportation service providers (TSPs) and broadcasting and telecommunications organizations (BTOs).

By December 5, 2027

Provide digital accessibility training

Organizations must provide accessibility training to employees who develop, maintain, buy, or manage digital technologies. Refresher training must be provided at least every three years.

Make new or updated web pages accessible

Employee-facing and public-facing web pages and web applications must meet accessibility requirements.

Publish accessibility statements for web content

Publish and annually update accessibility statements describing accessibility features, known barriers, plans to address barriers, and available accessible alternatives.

By December 5, 2028

Make digital documents accessible

New or updated digital documents published on websites or mobile applications must meet accessibility requirements.

Make mobile applications accessible

New mobile applications must meet accessibility requirements. Existing public-facing mobile applications must be assessed to identify accessibility gaps.

Publish accessibility statements for mobile applications and digital documents

Publish and annually update accessibility statements for regulated mobile applications and digital documents.

Obtain accessibility assessments for procurement

Obtain an accessibility conformity assessment for certain products or services purchased to develop or provide regulated digital technologies.

At a Glance

December 5, 2027:

• Accessibility training;
• accessible web pages;
• accessibility statements for web content.

December 5, 2028:

• Accessible digital documents;
• accessible mobile applications;
• accessibility statements for apps and documents;
• accessibility assessments for certain procurements.

Refer to the Guidance overview of regulatory amendments: Digital Technologies Phase 1 for more details.